Impact of Digital Divide on E-Governance: Role Played by Corporate Social Responsibility to Bridge the Gap

Authors:
S. Jayadev and M. Veena 
S. Jayadev, Associate Professor, Department of Commerce, Mahatma Gandhi College, Thiruvananthapuram, KeralaM. Veena, Assistant Professor, Department of Commerce, Chinmaya Viswa Vidyapeeth, Ernakulam, Kerala

Abstract:

The convergence   of   electronics   with   telecommunications   has   helped   open   the   door to novel possibilities for transmission of information, retention, and retrieval. However, it's not merely confined to the business sector, but it's increasingly utilized by the government sector. As a result of this transition, e-Governance has become an essential component of any nation. There is a noticeable digital divide problem in the nation. The digital gap has recently piqued the interest of academicians and policymakers due to its economic, social, as well as political implications. E-services increase the government's responsiveness, efficiency, and openness. Unfortunately, not everyone will be able to reap these benefits due to digital divide. So, there is a need to look into the possible impact of digital divide on e-governance using Structural Equation Modelling. Moreover, the study makes an attempt to look into the role played by Corporate Social Responsibility to bridge the gap.

Keywords: Digital divide, E-Governance, Corporate Social Responsibility, Structural Equation Modelling

Received on: 25/01/2023, Revised on: 10/02/2023, Accepted on: 20/02/2023, Published on: 05/05/2023

SMS Journal of Business Management

  • Cited by: 41-46
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